Terms and conditions

Updated June 26, 2019

Terms and conditions of this website.

The Terms and Conditions contained within this document are intended to explain your obligations as a customer as well as our obligations as a service provider. Please ensure you read them carefully. If you have any questions regarding the terms and conditions, please don’t hesitate to email [email protected]

By using any Service supplied by Citimax directly or indirectly (“Services”), you agree to have read, understood and accepted the conditions within this document. If you are signing up on behalf of another, or are using this service on behalf of another, you acknowledge you have informed this 3rd party individual of any obligations required by them and agree to represent these terms and conditions on behalf of them.

The contents of this document may change over time. Citimax reserves the right to make alterations to this document whereby they will be entered into effect immediately upon publishing. Citimax will make every effort to inform registered users (customers) when the terms and conditions change, although it’s your responsibility to ensure you regularly frequent this document and remain up to date with its contents.

Access to services

It is your responsibility to ensure that all information used to authenticate and access Citimax services is kept confidential. You must inform Citimax immediately if you lose your username or password, or suspect that someone else may be using them.

You agree not to attempt to undermine the security of Citimax or its services by attempting to breach, alter, spoof or intrude on any networks, services or transport systems. You agree not to misuse, reverse engineer, or impair the functionality of, any portion of Citimax including its 3rd party dependencies. You agree not to perform penetration tests or load tests on Citimax services or networks. You agree not to attempt to gain access to restricted systems utilised by Citimax.


The invalidity or unenforceability of any provisions of this agreement shall not affect the validity or enforceability of any other provision of this agreement, which shall remain in full force and effect.

Force Majeure

A party shall not be liable for any failure of or delay in the performance of this agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labour disputes, embargoes, government orders or any other force majeure event

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