Updated June 26, 2019
Citimax is a Private Limited Company. At Citimax we take your privacy seriously. This policy outlines the way in which we collect, process, store and manage your personal information. Please make sure you read it carefully to ensure you can make the most informed decisions about our service. By using our website, or any of our services including but not limited to software development, software consulting, infrastructure management or hosting (“Engaged Services”), you agree to be bound to the terms contained herein.
The types and uses of the information we collect about you (the user) depends on the level of interaction with the Engaged Services, such as a whether you’re on a recurring payment plan, viewing a website, or engaging with a web application. For all Engaged Services other than viewing our website, additional terms regarding information collected may be present in contracts of engagement.
Personal information such as your name, company name, email address and phone number may be collected. It’s your right to withhold any information you wish not to provide, but it may result in Citimax being unable to offer or fulfil our service to you.
Data stored in third parties
Citimax may store information about how you arrived on our site, as well as actions you perform while on our site, and this information may be stored in third party providers.
We collect information through several means:
Information you provide: We may collect and store any information directly provided to us through the act of you using the service.
Information you carry: We may collect information relating to your computer or internet location (e.g. IP address) as well as browser information (e.g. user agent) and this data may be stored in the form of server logs and used to provide security insights, debugging or analytics by Citimax.
Payments are handled through the PCI DSS compliant third party vendors. Citimax will never have access, nor directly request, personal details regarding your financial institution or credit card.
Citimax uses data it collects in order to provide its core service. Citimax may disclose personally identifiable information to its employees, contractors, or affiliated third parties that require that information in order to act on Gross Corporation’s behalf; examples of such third parties are payment providers and cloud platform providers.
Citimax uses SSL/TLS certificates across any portion of the service that accepts or transmits sensitive information. These certificates are vetted by an external third party and issued by RapidSSL or Let’s Encrypt. Please be aware that Citimax is a cloud service, and as such, your personal information may be in transit across the internet.
Citimax reserves the right to change this policy at any time, and any changes or amendments are effective immediately upon publishing. Citimax will make every effort to inform you of these changes.