FAQs

Let’s try to fix your account issues.

Generic Issues

Issues related to everyday needs, for further information go to support page.

5 answers

Cash is not accepted as a deposit at the beginning of a rental at any location. For security reasons, many locations do not accept cash at any time.

The minimum age to rent a vehicle is 21 years of age. There is no maximum restriction. If you wish to know the cost of the \'Young Renter Fee\' you may begin the reservation process to determine the exact amount of the fee for the rental location

Credit cards are accepted at airport and non-airport locations

Yes, our free pick-up service is available at non-airport locations and during normal business hours. To schedule your pick up time or make additional arrangements, please call you local rental office directly.

Please be assured that we make every effort to hold items that are left behind; either in a rental vehicle or at one of our locations

Get started

Rent with Citimax, save time.

Adaptive innovation is the sole guarantee to a sustainable business and enjoyable service. Let citimax usher you into a new approach in car rental.

Try free